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Connectors\n(scheduled)\n• Confluence\n• Notion\n• Google Drive\n• Slack\n• S3\n• Database CDC\n\n• Doc Processor\n(parse, clean)\n• PDF → text\n• HTML → text\n• Table extract\n• OCR\n• Metadata\n\n• Chunk + Embed\n(GPU batch)\n• Semantic\nchunking\n• Heading ctx\n• Embed\n• Upsert index","originalText":"INGESTION\nPIPELINE\n\n• Connectors\n(scheduled)\n• Confluence\n• Notion\n• Google Drive\n• Slack\n• S3\n• Database CDC\n\n• Doc Processor\n(parse, clean)\n• PDF → text\n• HTML → text\n• Table extract\n• OCR\n• Metadata\n\n• Chunk + Embed\n(GPU batch)\n• Semantic\nchunking\n• Heading ctx\n• Embed\n• Upsert index","textAlign":"left","verticalAlign":"middle","containerId":"shape-143","lineHeight":1.3,"autoResize":false,"customData":{"revealStep":11}},{"angle":0,"strokeColor":"#6577aa","backgroundColor":"#eef1fc","fillStyle":"solid","strokeWidth":1.5,"strokeStyle":"solid","roughness":0.7,"opacity":100,"version":1,"versionNonce":1,"isDeleted":false,"groupIds":["step-12"],"frameId":null,"roundness":null,"boundElements":[{"type":"text","id":"shape-146"}],"updated":0,"link":null,"locked":false,"id":"shape-145","type":"rectangle","seed":10626,"x":16,"y":14440.200000000008,"width":288,"height":608,"customData":{"revealStep":12}},{"angle":0,"strokeColor":"#394557","backgroundColor":"transparent","fillStyle":"solid","strokeWidth":1.5,"strokeStyle":"solid","roughness":0.7,"opacity":100,"version":1,"versionNonce":1,"isDeleted":false,"groupIds":["step-12"],"frameId":null,"roundness":null,"boundElements":null,"updated":0,"link":null,"locked":false,"id":"shape-146","type":"text","seed":10699,"x":36,"y":14458.200000000008,"width":248,"height":572,"fontSize":22,"fontFamily":1,"text":"DATA LAYER\n\n• Metadata DB\n(PostgreSQL)\n• documents\n• chunks (text)\n• ingestion jobs\n• access control\n\n• Conversation Store\n(PostgreSQL)\n• conversations\n• messages\n• context\n\n• Feedback Store\n(PostgreSQL)\n• ratings\n• corrections\n• analytics","originalText":"DATA LAYER\n\n• Metadata DB\n(PostgreSQL)\n• documents\n• chunks (text)\n• ingestion jobs\n• access control\n\n• Conversation Store\n(PostgreSQL)\n• conversations\n• messages\n• context\n\n• Feedback Store\n(PostgreSQL)\n• ratings\n• corrections\n• analytics","textAlign":"left","verticalAlign":"middle","containerId":"shape-145","lineHeight":1.3,"autoResize":false,"customData":{"revealStep":12}},{"angle":0,"strokeColor":"#6577aa","backgroundColor":"#eef1fc","fillStyle":"solid","strokeWidth":1.5,"strokeStyle":"solid","roughness":0.7,"opacity":100,"version":1,"versionNonce":1,"isDeleted":false,"groupIds":["step-13"],"frameId":null,"roundness":null,"boundElements":[{"type":"text","id":"shape-148"}],"updated":0,"link":null,"locked":false,"id":"shape-147","type":"rectangle","seed":10772,"x":16,"y":15092.200000000008,"width":288,"height":1380.2,"customData":{"revealStep":13}},{"angle":0,"strokeColor":"#394557","backgroundColor":"transparent","fillStyle":"solid","strokeWidth":1.5,"strokeStyle":"solid","roughness":0.7,"opacity":100,"version":1,"versionNonce":1,"isDeleted":false,"groupIds":["step-13"],"frameId":null,"roundness":null,"boundElements":null,"updated":0,"link":null,"locked":false,"id":"shape-148","type":"text","seed":10845,"x":36,"y":15110.200000000008,"width":248,"height":1344.2,"fontSize":22,"fontFamily":1,"text":"Key Metrics:\n• End-to-end query\nlatency (p50, p99)\n• Time breakdown:\nembed + retrieve +\nrerank + generate\n• Retrieval relevance\n(avg cosine score of\ntop-5 chunks)\n• Answer quality:\nthumbs up/down ratio\n• Hallucination rate\n(claims without\nsource citation)\n• Ingestion\nthroughput\n(chunks/sec) and lag\n• Vector DB query\nlatency\n• LLM token usage\nper query (cost\ntracking)\n• Cache hit rate\n(query embedding\ncache)\n• Source freshness\n(avg age of returned\nchunks)\n\nAlerts:\nRED — LLM service\nunreachable (no\ngeneration possible)\nRED — Vector DB\ncluster unhealthy\nRED — Thumbs-down\nrate > 30% (quality\nregression)\nWARN — Ingestion\nlag > 30 minutes\nWARN — Avg\nretrieval score < 0.5\n(chunks not matching\nqueries)\nWARN — Query\nlatency p99 > 5\nseconds","originalText":"Key Metrics:\n• End-to-end query\nlatency (p50, p99)\n• Time breakdown:\nembed + retrieve +\nrerank + generate\n• Retrieval relevance\n(avg cosine score of\ntop-5 chunks)\n• Answer quality:\nthumbs up/down ratio\n• Hallucination rate\n(claims without\nsource citation)\n• Ingestion\nthroughput\n(chunks/sec) and lag\n• Vector DB query\nlatency\n• LLM token usage\nper query (cost\ntracking)\n• Cache hit rate\n(query embedding\ncache)\n• Source freshness\n(avg age of returned\nchunks)\n\nAlerts:\nRED — LLM service\nunreachable (no\ngeneration possible)\nRED — Vector DB\ncluster unhealthy\nRED — Thumbs-down\nrate > 30% (quality\nregression)\nWARN — Ingestion\nlag > 30 minutes\nWARN — Avg\nretrieval score < 0.5\n(chunks not matching\nqueries)\nWARN — Query\nlatency p99 > 5\nseconds","textAlign":"left","verticalAlign":"middle","containerId":"shape-147","lineHeight":1.3,"autoResize":false,"customData":{"revealStep":13}},{"angle":0,"strokeColor":"#628572","backgroundColor":"#edf5ee","fillStyle":"solid","strokeWidth":1.5,"strokeStyle":"solid","roughness":0.7,"opacity":100,"version":1,"versionNonce":1,"isDeleted":false,"groupIds":["step-14"],"frameId":null,"roundness":null,"boundElements":[{"type":"text","id":"shape-150"}],"updated":0,"link":null,"locked":false,"id":"shape-149","type":"rectangle","seed":10918,"x":16,"y":16516.40000000001,"width":288,"height":68,"customData":{"revealStep":14}},{"angle":0,"strokeColor":"#394557","backgroundColor":"transparent","fillStyle":"solid","strokeWidth":1.5,"strokeStyle":"solid","roughness":0.7,"opacity":100,"version":1,"versionNonce":1,"isDeleted":false,"groupIds":["step-14"],"frameId":null,"roundness":null,"boundElements":null,"updated":0,"link":null,"locked":false,"id":"shape-150","type":"text","seed":10991,"x":36,"y":16536.10000000001,"width":248,"height":28.6,"fontSize":22,"fontFamily":1,"text":"Monitoring:","originalText":"Monitoring:","textAlign":"left","verticalAlign":"middle","containerId":"shape-149","lineHeight":1.3,"autoResize":false,"customData":{"revealStep":14}}],"appState":{"viewBackgroundColor":"#fbfbf8","gridSize":null},"files":{}}